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Protected Fields

Protected fields let you hide specific content blocks within a tag while keeping the rest visible. Perfect for revealing sensitive information only to authorized viewers.

How Protected Fields Work​

Unlike tag-level password protection:

  • Main tag content is visible to everyone
  • Protected blocks show a "locked" indicator
  • Each protected block can have its own password
  • Viewers enter password to reveal that block only

Creating Protected Fields​

Protect a Block​

  1. Create or select a content block
  2. Click the ⋮ menu on the block
  3. Select Protect with Password
  4. Enter a password
  5. Click Apply

The block now shows a lock icon and requires password to view.

Protected Block Types​

You can protect:

  • Text blocks
  • Image blocks
  • File attachments
  • Callout blocks
  • Any content block

Viewer Experience​

What Viewers See​

Protected blocks display:

  • Lock icon
  • "Protected Content" label
  • "Enter Password" button

Unlocking Content​

  1. Click Enter Password
  2. Type the password
  3. Click Unlock
  4. Content is revealed

Session Persistence​

Once unlocked:

  • Stays unlocked during browser session
  • Re-lock on page refresh
  • Each device needs separate unlock

Multiple Protected Fields​

Different Passwords​

Each block can have a different password:

  • Block 1: "password123"
  • Block 2: "secret456"
  • Block 3: "access789"

Useful for tiered access or different audiences.

Same Password​

Use the same password for multiple blocks:

  • All unlock with one password entry
  • Useful for grouped sensitive content

Managing Protected Fields​

Change Password​

  1. Click ⋮ on the protected block
  2. Select Change Password
  3. Enter new password
  4. Save

Remove Protection​

  1. Click ⋮ on the protected block
  2. Select Remove Protection
  3. Confirm
  4. Block becomes visible to all

View Protected Content (Owner)​

As the owner:

  1. You see content without password
  2. Protected blocks show lock icon for reference
  3. Preview as viewer to test

Use Cases​

Contact Information​

Public content:

📞 Customer Support
Call us Monday-Friday, 9am-5pm

[Protected: After-hours emergency number]

Pricing Information​

Public content:

Our Services
- Consultation
- Implementation
- Support

[Protected: Internal pricing sheet for sales team]

Progressive Disclosure​

Share information in stages:

Product Overview (visible)
[Protected: Technical Specifications - password for engineers]
[Protected: Internal Cost Analysis - password for management]

Instructions with Secure Details​

Server Maintenance Guide

1. Connect to the server
[Protected: Server credentials]

2. Run diagnostics
[Protected: Admin commands]

3. Contact support if issues
[Protected: Internal support contact]

Emergency Access​

Protected fields support emergency access for situations when users need access but don't have the password:

  1. User requests emergency access
  2. Field owner receives notification
  3. Owner approves, denies, or access auto-grants after timeout
  4. All access is logged

Learn more in Emergency Access.

Combining with Permissions​

Protected fields work alongside tag-level permissions:

Tag PermissionProtected FieldResult
PublicProtectedAnyone can see tag, password needed for field
DomainProtectedDomain users see tag, still need field password
OwnerProtectedOnly owner sees tag, can also protect specific blocks

Best Practices​

When to Use Protected Fields​

Use for:

  • Sensitive contact details
  • Internal reference numbers
  • Credentials and access codes
  • Pricing or financial data
  • Personal information

Password Management​

  • Use unique passwords per field when appropriate
  • Document passwords securely
  • Share passwords through secure channels
  • Change passwords when access should be revoked

Content Organization​

  • Group related protected content
  • Place protected fields where they make sense
  • Add context around protected blocks
  • Consider if full tag protection is more appropriate

Troubleshooting​

Can't See Protected Content​

  1. Ensure you're entering correct password
  2. Check for typos (case-sensitive)
  3. Try refreshing the page
  4. Contact tag owner for password

Can't Protect a Block​

  1. Verify you have write permission
  2. Check your subscription level
  3. Ensure you're signed in
  4. Try a different browser

Password Not Saving​

  1. Check password meets requirements
  2. Wait for save confirmation
  3. Refresh and try again
  4. Check internet connection

Security Considerations​

What's Protected​

Protected fields:

  • Hide content from casual viewers
  • Require password for access
  • Log access attempts (if logging enabled)

What's Not Protected​

  • Content is not encrypted at rest
  • Someone with password can copy/share content
  • Browser history may cache viewed content

For maximum security, consider encryption.

Next Steps​