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Terms of Service

Last updated: January 2025

Please read these Terms of Service carefully before using tagd-ai.

Agreement to Terms​

By accessing or using tagd-ai ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

Description of Service​

tagd-ai is a platform for creating digital content linked to physical objects via QR codes and other identifiers. The Service allows you to:

  • Create and manage digital tags
  • Generate QR codes linked to content
  • Share content with others
  • Access content via scanning

Account Terms​

Account Creation​

  • You must provide accurate information
  • You must be at least 13 years old
  • One person per account
  • Accounts are non-transferable

Account Security​

You are responsible for:

  • Maintaining password security
  • All activity under your account
  • Notifying us of unauthorized access
  • Keeping contact information current

Account Termination​

We may terminate accounts that:

  • Violate these Terms
  • Are inactive for extended periods
  • Create security or legal risks
  • Engage in fraudulent activity

Acceptable Use​

Permitted Uses​

You may use tagd-ai to:

  • Create content for personal or business use
  • Share information via QR codes
  • Manage product or asset information
  • Document and organize content

Prohibited Uses​

You may NOT use tagd-ai to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Distribute malware or harmful code
  • Send spam or unsolicited content
  • Harass, abuse, or harm others
  • Impersonate others fraudulently
  • Interfere with the Service
  • Attempt to gain unauthorized access
  • Collect user data without consent
  • Engage in any illegal activity

Content Restrictions​

You may NOT post content that:

  • Is illegal or promotes illegal activity
  • Contains explicit sexual content
  • Promotes violence or hatred
  • Harasses or threatens others
  • Infringes copyrights or trademarks
  • Contains malware or phishing
  • Is fraudulent or deceptive
  • Violates privacy rights

Intellectual Property​

Your Content​

  • You retain ownership of your content
  • You grant us license to host and display it
  • You're responsible for content you create
  • You must have rights to content you post

Our Service​

  • tagd-ai owns the Service and technology
  • Our trademarks are protected
  • You may not copy our software
  • APIs are for permitted use only

See our DMCA Policy for copyright issues.

Payment Terms​

Subscriptions​

  • Subscription fees are billed in advance
  • Prices are in USD unless specified
  • Prices may change with notice
  • Taxes may apply

Billing​

  • You authorize recurring charges
  • Billing occurs at subscription start
  • Failed payments may suspend service
  • You're responsible for valid payment info

Refunds​

  • Annual plans: 30-day refund window
  • Monthly plans: Generally non-refundable
  • Contact support for billing issues
  • Refunds at our discretion

Cancellation​

  • Cancel anytime via account settings
  • Access continues through paid period
  • No prorated refunds for early cancel
  • Data accessible for 30 days after

Service Availability​

Uptime​

  • We strive for high availability
  • Maintenance may cause downtime
  • We'll provide advance notice when possible
  • No guarantee of 100% uptime

Changes to Service​

We may:

  • Modify features or functionality
  • Add or remove capabilities
  • Update pricing with notice
  • Discontinue service with notice

Data Backup​

  • We maintain backups for disaster recovery
  • Backups are for our use, not user recovery
  • You should maintain your own backups
  • Export tools are available

Disclaimers​

"As Is" Service​

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS

No Guarantees​

We do not guarantee:

  • Continuous, uninterrupted service
  • Error-free operation
  • Security against all threats
  • Accuracy of third-party content
  • Results from using the Service

Limitation of Liability​

Damages Cap​

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAGD SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS
  • DAMAGES EXCEEDING FEES PAID IN PRIOR 12 MONTHS

Exceptions​

Some jurisdictions don't allow certain limitations. In such cases, our liability is limited to the maximum extent permitted by law.

Indemnification​

You agree to indemnify and hold harmless tagd-ai from claims arising from:

  • Your use of the Service
  • Your content
  • Your violation of these Terms
  • Your violation of third-party rights

Privacy​

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using tagd-ai, you consent to our privacy practices.

Third-Party Services​

Integrations​

  • We integrate with third-party services
  • Those services have their own terms
  • We're not responsible for third parties
  • Your use of integrations is at your risk
  • Tags may contain external links
  • We don't control linked content
  • We're not responsible for external sites
  • Linking doesn't imply endorsement

Dispute Resolution​

Informal Resolution​

Before legal action, contact us to resolve disputes informally. Many issues can be resolved through support.

Governing Law​

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law provisions.

Jurisdiction​

You agree to submit to the jurisdiction of courts in Delaware for any disputes arising from these Terms.

Changes to Terms​

Modifications​

We may modify these Terms at any time. Changes are effective when posted unless otherwise specified.

Notification​

We'll notify you of material changes via:

  • Email to your registered address
  • Notice on the Service
  • Update to "Last updated" date

Continued Use​

Continued use after changes constitutes acceptance of new Terms. If you disagree, stop using the Service.

General Provisions​

Entire Agreement​

These Terms constitute the entire agreement between you and tagd-ai regarding the Service.

Severability​

If any provision is found unenforceable, other provisions remain in effect.

Waiver​

Failure to enforce any right doesn't waive that right.

Assignment​

We may assign these Terms. You may not assign without consent.

No Partnership​

These Terms don't create any partnership, employment, or agency relationship.

Contact Information​

For questions about these Terms:

Email: legal@tagd-ai.com

Address: tagd-ai, Inc. [Address]