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Privacy Policy

Last updated: January 2025

This Privacy Policy describes how tagd-ai, Inc. ("tagd-ai," "we," "us," or "our") collects, uses, and shares information when you use our service.

Information We Collect​

Information You Provide​

Account Information:

  • Email address
  • Password (encrypted)
  • Profile name
  • Profile photo (optional)
  • Business name (optional)

Content:

  • Tags you create
  • Text, images, and files you upload
  • Comments and notes
  • QR code data

Payment Information:

  • Billing address
  • Payment method (processed by Stripe)
  • Transaction history

Communications:

  • Support requests
  • Feedback and surveys
  • Email correspondence

Information Collected Automatically​

Usage Data:

  • Pages viewed
  • Features used
  • Time spent on pages
  • Click patterns

Device Information:

  • Device type and model
  • Operating system
  • Browser type and version
  • Screen resolution

Network Information:

  • IP address
  • Approximate location (city-level)
  • Internet service provider

Cookies and Similar Technologies:

  • Session cookies (required)
  • Preference cookies
  • Analytics cookies (optional)
  • Authentication tokens

Information from Third Parties​

Authentication Providers:

  • If you sign in with Google, we receive your email and profile

Payment Processor:

  • Stripe provides payment confirmation, not full card details

How We Use Your Information​

Provide the Service​

  • Create and maintain your account
  • Display and store your content
  • Process your transactions
  • Enable features you use

Improve the Service​

  • Analyze usage patterns
  • Identify and fix bugs
  • Develop new features
  • Optimize performance

Communicate with You​

  • Send service updates
  • Respond to support requests
  • Provide security alerts
  • Share product news (with consent)

Security and Safety​

  • Prevent fraud and abuse
  • Enforce our Terms of Service
  • Protect our users
  • Comply with legal obligations

Analytics​

  • Understand how users use tagd-ai
  • Measure feature effectiveness
  • Generate aggregate statistics
  • Improve user experience

How We Share Your Information​

When you explicitly agree to share information, such as:

  • Making a tag public
  • Sharing with specific people
  • Connecting third-party services

Service Providers​

We share information with vendors who help us operate:

  • Hosting: Cloud infrastructure providers
  • Payments: Stripe for payment processing
  • Analytics: Usage analysis tools
  • Support: Customer service platforms
  • Email: Communication services

All service providers are bound by data protection agreements.

Business Partners​

We don't sell your personal information. We may share:

  • Aggregate, anonymized statistics
  • Non-personal usage data

We may disclose information when required to:

  • Comply with legal process
  • Enforce our Terms
  • Protect safety
  • Prevent fraud
  • Respond to government requests

Business Transfers​

If tagd-ai is acquired or merges, information may transfer to the new owner. We'll notify you of any ownership change.

Your Rights and Choices​

Access Your Data​

You can:

  • View your account information
  • Download your content
  • Request a copy of your data
  • See what we've collected

Correct Your Data​

You can:

  • Update profile information
  • Edit or delete content
  • Correct inaccuracies
  • Update preferences

Delete Your Data​

You can:

  • Delete individual tags
  • Remove uploaded files
  • Close your account
  • Request full deletion

Control Communications​

You can:

  • Unsubscribe from marketing emails
  • Adjust notification settings
  • Opt out of non-essential emails
  • Manage cookie preferences

Export Your Data​

You can export:

  • All your tags
  • Uploaded files
  • Account information
  • Usage history

To exercise these rights, go to Account → Privacy or email privacy@tagd-ai.com.

Data Retention​

Active Accounts​

We retain data while your account is active and as needed to provide services.

Deleted Content​

When you delete content:

  • Removed from active systems promptly
  • Removed from backups within 90 days
  • Some data retained for legal compliance

Closed Accounts​

When you close your account:

  • Content deleted within 30 days
  • Backup removal within 90 days
  • Transaction records kept for legal requirements

We may retain data longer if required by law or legal proceedings.

Data Security​

Technical Measures​

We implement security including:

  • Encryption in transit (TLS)
  • Encryption at rest
  • Access controls
  • Regular security audits
  • Monitoring and logging
  • Secure development practices

Organizational Measures​

We maintain security through:

  • Employee training
  • Access limitations
  • Incident response procedures
  • Vendor assessments

Your Responsibilities​

You should:

  • Use strong passwords
  • Enable two-factor authentication
  • Keep credentials confidential
  • Report suspicious activity

Security Incidents​

If we discover a breach affecting your data, we'll notify you as required by law and provide guidance on protective steps.

International Data Transfers​

Data Location​

Your data may be processed in:

  • United States
  • European Union
  • Other countries where our providers operate

Transfer Safeguards​

We protect international transfers through:

  • Standard contractual clauses
  • Adequacy decisions
  • Other lawful mechanisms

Children's Privacy​

tagd-ai is not intended for children under 13. We don't knowingly collect information from children under 13. If we discover such collection, we'll delete the information promptly.

California Privacy Rights​

CCPA Rights​

California residents have the right to:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Say no to the sale of personal information
  • Access your personal information
  • Request deletion of personal information
  • Equal service and price

How to Exercise​

Submit requests via:

We'll verify your identity before fulfilling requests.

Non-Discrimination​

We won't discriminate against you for exercising privacy rights.

European Privacy Rights​

GDPR Rights​

EU/EEA residents have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

We process data based on:

  • Contract performance (providing the service)
  • Legitimate interests (improving the service)
  • Consent (marketing communications)
  • Legal obligations (tax records)

Data Controller​

tagd-ai, Inc. is the data controller for personal data processed through the Service.

Contact​

For GDPR inquiries:

Cookies​

What We Use​

  • Essential cookies: Required for functionality
  • Preference cookies: Remember your settings
  • Analytics cookies: Understand usage (optional)

Managing Cookies​

You can:

  • Adjust cookie preferences in settings
  • Use browser controls
  • Opt out of analytics
  • Accept only essential cookies

Third-Party Cookies​

We may use:

  • Analytics services (Google Analytics)
  • Payment processing (Stripe)
  • Authentication providers

These have their own privacy policies.

Changes to This Policy​

Updates​

We may update this Privacy Policy periodically. Changes are effective when posted.

Notification​

We'll notify you of material changes via:

  • Email notification
  • Notice on our website
  • In-app notification

Review​

We encourage you to review this policy regularly.

Contact Us​

Privacy Questions​

Email: privacy@tagd-ai.com

Data Protection Officer: dpo@tagd-ai.com

Address: tagd-ai, Inc. [Address]

Response Time​

We respond to privacy requests within 30 days, or as required by applicable law.